Privacy

Your email address and name, the property you search, what the title is for (if you tell us), your orders, credits and membership, and basic technical details such as your IP address and browser. Card details go straight to our payment provider, Stripe; we never see or store them.

To find the property and order the title, deliver it to you, answer questions, prevent fraud, and improve the service. If you leave an order unfinished, we may email you once or twice about it. We don't sell your information.

The information broker and the land registry (to fulfil the search), Stripe (payments), our email provider (to send your title), and our hosting and database providers. Each handles it only to provide their service to us.

We keep a copy of the title we delivered for 25 days so you can download it again, then delete it, as the registries require. Western Australian titles are deleted as soon as they're emailed. We keep order records (what was ordered, when, by whom, and when it was delivered) for 7 years, as the registries and tax law require.

You can ask for a copy of your information, or ask us to correct or delete it, at team@titledesk.com.au.